Returns Policy

Customized goods are generally not accompanied by guarantees, but Image Wizard's CustomWiz process allows us to make the following guarantee: 

We deliver high-quality products - products that look just like what you approve during our production process - and we do so with a full money back guarantee. If the custom products you receive differ materially from what you approved, or if the goods are otherwise flawed, then you may return the custom goods for a full refund, within 15 days of receiving your custom order.

All we ask is that you notify Image Wizard before returning any goods to ensure that your return is handled quickly and accurately.
 

Copyright/Use Policy

Image Wizard has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content or is otherwise inappropriate for Image Wizard production.

You agree to not use Image Wizard's services to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.
 

Payment Policy

Image Wizard accepts payment via credit card, debit card or check. Image Wizard may also accept payment purchase order. Qualified Institutions (such as Purchasing Offices) wishing to establish group accounts and utilize purchase orders may set up special payment options by contacting Image Wizard.

Terms: 50% with order; balance at delivery.

Image Wizard will begin processing orders immediately upon verification that initial payment has been received.
 

Anti-Sweat Shop Policy

Image Wizard supports high standards for manufacturing labor conditions. Accordingly, we seek to work with suppliers who promote such standards within their operations. We rely upon referrals, reputation and, in some cases, personal inspections to identify such vendors.